64bd Privacy Policy

1 Data We Collect

When you interact with the 64bd platform — whether by registering an account, placing a bet, making a deposit, or contacting support — we collect certain categories of personal data. The scope of data collected depends on the nature of your interaction with the platform. Below is a complete breakdown of the categories of personal data 64bd may collect and the context in which each category is gathered.

2 How We Use Your Data

64bd processes your personal data only for specific, legitimate purposes that are directly connected to providing and improving the platform's services for players in Bangladesh. We do not use your data for purposes incompatible with those for which it was originally collected. The primary purposes for which 64bd processes your personal data are described below.

• Account management: To create and maintain your 64bd player account, verify your identity and age (18+ confirmation), and manage your account preferences and security settings.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer channels in Bangladeshi Taka (BDT), and to maintain accurate records of all financial transactions.
• KYC compliance: To verify your identity and age before processing withdrawals, in accordance with responsible gaming and anti-money laundering (AML) obligations applicable to the platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, duplicate account creation, payment disputes, and unauthorised access to player accounts.
• Responsible gaming: To monitor betting patterns and account activity for indicators of problem gambling behaviour, and to administer deposit limits, session reminders, and self-exclusion requests where applicable.
• Customer support: To respond to your queries, resolve disputes, process complaints, and provide 24/7 assistance via Live Chat and email in Bangladesh Standard Time (BST, UTC+6).
• Platform improvement: To analyse aggregated, anonymised usage data to improve the functionality, performance, and user experience of the 64bd betting and casino platform.
• Legal compliance: To meet obligations under applicable laws and regulations, including responding to lawful requests from competent authorities where required.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, account alerts) and, where you have opted in, promotional communications about 64bd offers relevant to cricket, slots, and live casino.

3 Data Sharing & Disclosure

64bd does not sell, rent, or trade your personal data to any third party. We share your data only with carefully selected service partners and in limited circumstances required by law. Any third party that receives 64bd player data is contractually bound to process it solely for the purpose for which it was shared and to maintain appropriate security standards.

• Payment processors: Your financial transaction data is shared with licensed payment gateway providers and mobile financial service operators (including bKash, Nagad, Rocket, and Upay) solely for the purpose of processing deposits and withdrawals.
• Identity verification providers: KYC and age verification data may be shared with specialist identity verification service providers to confirm the authenticity of documents submitted by players.
• IT and platform infrastructure providers: Technical data is processed by cloud hosting and cybersecurity partners who provide the underlying infrastructure that powers the 64bd platform. These providers operate under strict data processing agreements.
• Fraud detection services: Technical and usage data may be shared with fraud detection partners to identify and prevent account abuse, payment fraud, and match-fixing activity.
• Legal and regulatory authorities: Where required by a valid legal obligation, court order, or request from a competent regulatory authority, 64bd may disclose specific player data. We will notify affected players where legally permissible before complying with such requests.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of the platform's assets, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

4 Cookies & Tracking

64bd uses cookies and similar tracking technologies to provide core platform functionality, maintain your login session, detect fraudulent access, and understand how players interact with the site. Cookies are small text files stored on your device when you visit 64bd.club. They do not contain your full personal data and cannot execute code on your device.

• Essential cookies: Required for the platform to function. These include session authentication tokens, login state persistence, and security tokens that protect your account from cross-site request forgery (CSRF). Essential cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Store your preferences such as language settings, preferred payment method, and odds format. These cookies improve your experience on return visits.
• Analytics cookies: Collect anonymised, aggregated data about how visitors navigate the 64bd platform — including page visit counts, session duration, and error events. This data is used solely to improve platform performance and is not linked to individual player profiles.
• Security cookies: Support the 64bd fraud detection system by recording device fingerprint data, IP address changes, and unusual navigation patterns that may indicate account compromise or automated bot activity.
• Cookie lifespan: Essential and security cookies expire at the end of your browser session. Functional and analytics cookies typically persist for 30–180 days, after which they are automatically deleted.

5 Data Retention

64bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to an individual player.

• Active account data: While your 64bd account is open and active, we retain all account, identity, financial, and usage data associated with it for the purpose of providing the platform's services.
• Closed account data: Following voluntary account closure or 64bd-initiated account termination, identity and financial transaction records are retained for a minimum of five (5) years in accordance with standard AML record-keeping requirements.
• Self-exclusion records: If you request self-exclusion, 64bd retains a record of your self-exclusion status and its duration to prevent re-registration during the exclusion period.
• Support communications: Live Chat transcripts and support email records are retained for a period of two (2) years following the resolution of the relevant interaction.
• KYC documents: Identity and age verification documents are retained for a minimum of five (5) years following account closure.
• Anonymised analytics data: Aggregated, anonymised usage and analytics data that cannot be linked to any individual player may be retained indefinitely for platform development and performance benchmarking purposes.

6 Data Security

64bd employs a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. Our security measures are regularly reviewed and updated to keep pace with evolving threats. While no online platform can guarantee absolute security, 64bd applies industry-leading technical and organisational safeguards.

• SSL/TLS encryption: All data in transit between your device and 64bd servers is encrypted using SSL/TLS protocols. This includes login sessions, payment transactions, and account profile updates.
• Data at rest encryption: Personal data stored in 64bd databases — including identity data, financial records, and KYC documents — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 64bd's operational systems is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational requirement may access player data, and all such access is logged and audited.
• Two-factor authentication: 64bd supports OTP-based two-factor authentication for player accounts. Players are strongly encouraged to enable 2FA from their account security settings to provide an additional layer of protection beyond their password.
• Fraud monitoring: Automated systems continuously monitor account activity, login patterns, and payment transactions for indicators of fraud, account compromise, or bot activity.
• Penetration testing: 64bd conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the platform's infrastructure before they can be exploited.
• Incident response: In the event of a data security incident affecting player data, 64bd will notify affected players promptly via the registered email address or mobile number, and will take immediate remedial action to contain the incident.

7 Your Privacy Rights

As a 64bd player, you hold a number of rights in relation to the personal data we hold about you. 64bd is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact the 64bd support team via Live Chat (available 24/7 on the platform) or by email. 64bd will respond to verified data rights requests within a reasonable timeframe, typically within 14 business days.

• Right of access: You have the right to request a copy of the personal data that 64bd holds about you, along with information about how it is being processed and with whom it has been shared.
• Right to rectification: If any personal data held by 64bd is inaccurate or incomplete, you have the right to request that it be corrected. For registered account data, many fields can be updated directly via your account profile settings.
• Right to erasure: You may request that 64bd delete your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to overriding legal retention obligations — for example, AML record-keeping requirements may prevent the immediate deletion of financial transaction records.
• Right to restrict processing: You may request that 64bd restrict the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format to transfer to another service provider where technically feasible.
• Right to withdraw consent: Where 64bd processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of such an objection, 64bd will cease processing your data for marketing purposes without delay.

8 Policy Updates & Contact

64bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform services, applicable law, or data processing practices. When material changes are made, 64bd will notify registered players via on-platform notification or to the email address held on the player's account. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.

We encourage all 64bd players to review this Privacy Policy periodically. Your continued use of the 64bd platform following the publication of any updated Policy constitutes your acceptance of the revised terms. If you object to any change in this Policy, you should discontinue use of the platform and may request account closure by contacting the support team.

• Minor updates: Corrections of typographical errors, clarifications of existing practices, or formatting changes that do not alter the substance of this Policy will be applied without individual notification.
• Material updates: Changes that expand the categories of data collected, introduce new processing purposes, or affect your privacy rights will be communicated proactively to registered players before they take effect.
• Archived versions: Previous versions of this Privacy Policy are available on request from the 64bd support team.

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 64bd holds about you, please contact the 64bd data support team:

• Live Chat: Available 24 hours a day, 7 days a week directly on the 64bd platform.
• Email: support 64bd.club — responses provided within 2 business days on Bangladesh Standard Time (BST, UTC+6).
• Support hours: Sunday to Friday, 09:00–22:00 BST for priority data protection enquiries. Live Chat remains available outside these hours for general queries.

This Privacy Policy was last reviewed and updated in January 2026 (Version 2.4). All rights reserved — 64bd.